93online Terms & Conditions

These Terms & Conditions apply to the 93online platform and all its services. By accessing 93online, creating an account, or using any of our services, you agree to be bound by these terms.

These terms and conditions are governed by the applicable laws of Bangladesh. 93online reserves the right to modify these terms at any time, and your continued use of the platform after any changes will be considered acceptance of the updated terms.

• These terms and conditions apply to all users, registered and unregistered.
• The same terms apply to the mobile app, website, and all related services.
• Additional terms may apply to special promotional offers.

Accurate and complete information is required to open an account on 93online. Registering with false or incorrect details may result in account termination and forfeiture of any deposited funds.

Only one account per person is permitted. Creating multiple accounts is a direct violation of 93online's policies and is considered a prohibited activity.

• You must provide your real name, date of birth, and contact details when registering.
• You are solely responsible for keeping your account password secure.
• Transferring or lending your account to a third party is strictly prohibited.
• Report any suspicious activity on your account to 93online Support immediately.

The minimum age to participate in gaming and lottery on 93online is 18. Participation by minors is strictly prohibited. Valid identification may be requested at any time for age verification.

As part of KYC (Know Your Customer) verification, you may be required to submit a copy of your National ID, passport, or driving licence. This information is kept strictly confidential.

• Failure to provide age verification may result in a temporary account suspension.
• Registering with a false age will result in forfeiture of all winnings.
• Large withdrawals will not be processed until identity verification is complete.

Deposits and withdrawals on 93online are fully secure and can be made through popular payment methods available in Bangladesh. All financial transactions are processed through encrypted channels.

• Minimum Deposit: ৳100 (one hundred BDT).
• Min imum Withdrawal: ৳500 (five hundred BDT).
• Maximum Daily Withdrawal: ৳5,00,000 (five lakh BDT).
• Deposits are generally processed instantly; withdrawals are handled within 24 hours.
• Withdrawals may only be made through your registered payment method.
• Withdrawals to third-party accounts are not permitted.

93online regularly offers a variety of bonuses and promotional deals. Each offer has its own terms, which are clearly stated on the offer page.

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — the required wagering must be completed first.
• Using multiple accounts or a VPN to claim bonuses is strictly prohibited.
• Bonuses are generally valid for 7 to 30 days and will expire unused if not utilized within that period.
• 93online reserves the right to modify or cancel any bonus at any time.

Before participating in any game or lottery on 93online, you should familiarize yourself with the specific rules of each game. If you experience any technical issues during gameplay, please contact 93online Support.

• Lottery tickets cannot be cancelled once purchased.
• Game results are final and cannot be changed.
• Bets from incomplete rounds due to technical errors will be refunded.
• All outcomes are determined using internationally certified RNG technology.
• Game history and results are saved in your account.

The following activities are strictly prohibited on 93online. Violations may result in permanent account suspension and legal action.

• Operating multiple accounts.
• Using multiple identities for the purpose of bonus abuse.
• Attempting to hack, crack, or tamper with the platform through any technical means.
• Threatening, deceiving, or harassing other members.
• Money laundering or transactions involving illegal funds.
• Using automated bots or software to play games.
• Using a VPN to bypass geographical restrictions.

93online is committed to responsible gaming. We want our members to enjoy gaming as entertainment, not a dependency — which is why we have a range of protective measures in place.

• Daily, weekly, or monthly deposit limits can be set at any time.
• A cooling-off period can be activated at any time.
• If needed, you can temporarily close your account for a set period using the self-exclusion option.
• If you notice signs of gaming addiction, our support team is ready to help.

To find out more Responsible Gaming Visit the page.

93online reserves the right to suspend or permanently terminate any account without prior notice under the following circumstances.

• Violating any clause of the Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• Registering with a false identity or providing inaccurate information.
• Extended inactivity (more than 12 months).
• By order of a court or regulatory authority.

Before an account is closed, users will be given the opportunity to withdraw any valid balance; however, this may not apply in cases of rule violations.

93online takes the protection of your personal information very seriously. For details on how we collect, use, and store your data, please refer to our Privacy Policy on the page.

• Your personal information will never be sold to third parties.
• All data is stored using international-standard encryption technology.
• Documents submitted for verification are stored on secure servers.

93online is not liable for losses caused by technical errors, internet disruptions, or other unforeseen circumstances. However, incomplete bets placed during technical issues are generally refunded.

• The user is solely responsible for any internet connectivity issues.
• 93online is not responsible for issues caused by third-party payment gateways.
• Game access may be temporarily unavailable during unscheduled server maintenance.

93online reserves the right to update these Terms & Conditions at any time. Any changes will be communicated via your registered email or a platform notification. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

If you have any questions about a term or policy Help Center contact page or email us directly: support@93online.net